1. What types of glass can your machine cut?
Our machines process a wide variety of glass (including float, Low-E, coated, and mirror) in thicknesses from 2mm to 25mm. An optional edge deletion module is available for advanced applications.
2. What is the maximum sheet size it can handle?
We offer various models, including jumbo-size tables. Standard models handle sheets up to 4200mm x 2800mm, and custom sizes are available upon request to match your workflow.
3. How accurate is the cutting?
We guarantee a cutting accuracy of ±0.15 mm. This high precision ensures clean, perfect edges ready for demanding downstream processes like tempering, laminating, or IGU production.
4. Is the machine difficult to operate?
The machine is designed for ease of use, featuring an intuitive touchscreen, direct CAD/CAM file support, and intelligent automatic nesting software. We provide comprehensive training to ensure your team operates with confidence.
5. How long does installation and training take?
Our expert engineers ensure a swift setup. A standard installation is completed in 2-3 days, with full operator training in 1-2 days, supported by both on-site and online service.
6. What certifications does your equipment have?
Quality is paramount. All our machines are CE certified, and our manufacturing is ISO 9001 certified. For added assurance, SGS inspection reports are available upon request.
7. What if the machine breaks down?
We are committed to maximizing your uptime with 24/7 after-sales support and advanced remote diagnostics. Most issues are resolved online within hours, and we maintain a full inventory of spare parts for fast shipping.
8. Can I add more functions later?
Yes. Our systems are modular, allowing you to easily add components like edge deletion, barcode labelers, or breaking tables as your business grows, making your investment future-proof.
9. What kind of return on investment (ROI) can I expect?
Our customers typically achieve a full ROI in just 6-9 months, driven by higher output, reduced labor costs, and minimized material waste from our intelligent nesting software.
10. Can I see the machine in action before buying?
Absolutely. We offer live virtual demos, factory visits, and can process a sample from your own design files to demonstrate the machine's real-world performance and quality.